
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Medical scheme increases for next year have been announced.

What does it cost to be on one of the top hospital plans in SA?

Our previous article on prescribed minimum benefits (PMBs) highlighted some challenges medical schemes face about the the “pay in full”

Genesis Medical Scheme has once again been at the forefront of putting its members in control of their medical aid

Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow

According to a recent judgement of the Supreme Court of Appeal, all medical schemes have to pay PMB benefits in

In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able

On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.

Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be

Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such

Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they

Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may

Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family

Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.

Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may

Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options

Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with

What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the

Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long

We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.

Most South Africans don’t need much of an excuse to light a fire.

Flu, or influenza, is a viral illness that occurs predominantly in the winter.

Raising a teenager these days can often be something of a balancing act for any parent, especially when they present

How often do you bow the knee to that intense and uncontrollable desire for a specific food(s)? All of us

Alcohol abuse and drunk driving in South Africa are the main contributing factors of road deaths in South Africa. Accidents

You exercise regularly. You drink enough water. You’ve tried banting and fasting, yet you still can’t control your cravings. And,

A recent survey revealed that South Africans’ psychological and emotional stress levels have shot up by 56% since the start

Who could have guessed that cucumbers have multiple health AND other interesting benefits!

Make your braai as healthy as possible by using lemon juice to tenderise your meat. People have been roasting meat

Fasting has become a top trend and a nutrition buzzword in recent years, but what does health research tell us

Does munching sugary snacks often just makes you crave more sugary snacks?

On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.

A Medical Scheme Fees Tax Credit (MTC) is a rebate which effectively reduces the normal tax a person pays.

Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Medical scheme increases for next year have been announced.

What does it cost to be on one of the top hospital plans in SA?

Our previous article on prescribed minimum benefits (PMBs) highlighted some challenges medical schemes face about the the “pay in full”

Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow

According to a recent judgement of the Supreme Court of Appeal, all medical schemes have to pay PMB benefits in

Different strokes for different folks, but why is Peter paying R5 967 for his hospital plan, but Paul only R3

There has been some controversy about the funding of Prescribed Minimum Benefit (PMB) claims for Genesis members.

How does paying for medical aid every month make you feel…?

Genesis members can look forward to enhanced benefits in 2016, while, for the 4th year running, also enjoy the lowest

Credit: Freepik At Genesis we’re making it as easy as possible for you to select an affordable plan that’s tailored

“I will tell you how to save money on your monthly contribution for a hospital plan without decreasing your benefits.”

Medical scheme members can either join a hospital plan, or a comprehensive medical aid plan.

With hundreds of medical aid options available to choose from, a medical aid comparison can be very valuable.

Genesis Medical Scheme is one of less than a handful of schemes that offers rich basic dentistry benefits.

Genesis is one of only a handful of medical schemes that offer prospective new members the facility to complete a