Our Members

Medical aid membership and benefits are not easy to navigate. Our self-service member page will guide you with the most important aspects of your membership. Also remember – we are just a phone call or an email away!
View our guide Below

Member Login

We have created a specific password secure login for members to ensure that you are able to view all your confidential membership information. Should you need a password to enter this login section and have difficulties obtaining your password online, please send us a message via the “Member Enquiries” form.

You can use this login facility to view the following:

  • Personal member and dependent information
  • Contribution and Self Managed Fund (SMF) balance details
  • Banking details
  • Claims details
  • Statements
  • Tax certificates
  • Scheme Rules

Please help us to have your most recent contact and other details by emailing us here.

Member Enquiries

Full Names(Required)
Do we have your consent?(Required)
By clicking the tick box above, you are giving consent to be contacted by Genesis Medical Scheme.
This field is for validation purposes and should be left unchanged.