Your electronic membership card displays all the important information relative to your membership. In addition, it also displays your membership status, e.g. “active” / “suspended” etc. Your electronic membership card can be used to display or email to a healthcare service provider.

The Genesis app can also be downloaded by all your dependants on their own personal smartphones, thus giving them the tools too to have all relevant information available at the touch of a finger. Your dependents will need your membership number and password (once-off) to log in. They will have access to all the app functionalities, except your confidential claims details.

Their app may be refreshed to update some information, in which event your password will be required again.