Smartphone App
STAY IN TOUCH AND UP TO DATE WHEREVER YOU GO
Be smart with one less card to carry
The Genesis smartphone app is an exciting new initiative that utilises the power of technology to improve your member experience.
It is a free, personalised and convenient tool that both you and your dependants can now use to stay in touch and up to date, managing your most important medical aid information from the palm of your hand, 24/7. And, the beauty is, you will have one less card to carry!
One less card to carry for you and your dependents!
Your electronic membership card displays all the important information relative to your membership. In addition, it also displays your membership status, e.g. “active” / “suspended” etc. Your electronic membership card can be used to display or email to a healthcare service provider.
The Genesis app can also be downloaded by all your dependants on their own personal smartphones, thus giving them the tools too to have all relevant information available at the touch of a finger. Your dependents will need your membership number and password (once-off) to log in. They will have access to all the app functionalities, except your confidential claims details.
Their app may be refreshed to update some information, in which event your password will be required again.
The app is available for download in the iTunes South Africa and United States and United Kingdom App Stores for iPhone and iPad users on iOS 7 and above.
This app is available for download in the Google Play or Huawei stores for Android users on version 5.1 and above. 