Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
Help easing the 2020 exam burden for your child
Exam time can be very stressful for everyone in the family as your child is preparing for his / her
11th November 2020
Good2Know
Teenspeak: Decoding the Gen Z lingo
Decoding the way your teen speaks to her Gen Z friends on WhatsApp, Instagram, or Facebook is a tricky business.
11th August 2020
Good2Know
TikTok – a really, really bad trend
TikTok, a platform known for short dance and comedy videos beloved by members of Generation Z, has been downloaded some
5th August 2020
Good2Know
GENESIS MEMBERS – what to do during a medical emergency in lockdown
During the extended lockdown in South Africa, Genesis Medical Scheme is operating with reduced staff numbers on two shifts.
28th July 2020
Good2Know
Why do we dream?
The question of why we dream has fascinated scientists and philosophers for thousands of years.
29th May 2020
Good2Know
OTC medicine and your child: know these dangers
Most people wrongly assume that over-the-counter (OTC) medicine they can buy without a prescription is relatively harmless.
14th February 2020
Good2Know
New smartphone app for Genesis members
We are delighted to inform all our members that a new version of our smartphone app has been registered with
2nd October 2019
Good2Know
Hospital admissions for Genesis members
None of us ever want to fall sick or be treated in a hospital.
11th April 2019
Good2Know
Keep your electronic membership card updated
Genesis members are reminded to refresh their smartphone app with electronic membership card on a regular basis*.
27th February 2019
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
How much water do you really need to drink?
Human beings can survive without food for 30 to 40 days. But without water, life would end in 3 to
9th October 2020
Healthy Living
The ABC of Irritable Bowel Syndrome (IBS)
Irritable Bowel Syndrome (IBS) affects the large intestine and is one of the most common digestive disorders. About one in
7th September 2020
Healthy Living
What does an anti-inflammatory diet look like?
Left unchecked, chronic inflammation can cause life-threatening disease. Fortunately, a nutritious, anti-inflammatory diet can help to keep you healthy.
25th August 2020
Healthy Living
Which diseases are caused by chronic inflammation?
More and more research is confirming low-level chronic inflammation as a major risk factor for developing serious health conditions.
17th August 2020
Healthy Living
How inflammation hurts your body
Did you know that inflammation plays a role in cancer, heart disease and diabetes?
20th July 2020
Healthy Living
Is ASPARTAME a safe sugar substitute?
Although food safety authorities consider aspartame to be safe, it is one of the most controversial sweeteners in the world.
13th July 2020
Healthy Living
Fight COVID-19 and other diseases with a strong immune system
Can you really boost your immune system to fight COVID-19 and other diseases?
25th May 2020
Healthy Living
Fortnite: A 12-point battle plan for parents
Games are here to stay. Children and teens will find a way to play, whether it’s Fortnite or the next
6th March 2020
Healthy Living
Fortnite: Why your child cannot get enough
Fortnite is an online game that has spread like wildfire all over the world.
3rd March 2020
Industry News
Tax at a cost to others
FAnews Journalist Myra Knoesen speaks about the 2018/19 amendment to the medical tax subsidy.
12th March 2018
Industry News
Genesis Member Glossary on Important Terminology
People battle to understand medical scheme terminology, acronyms, industry jargon and benefits.
12th February 2018
Industry News
Cost of the top 10 Hospital Plans in South Africa in 2018
Having some form of private medical cover in SA is an unavoidable but expensive necessity.
16th January 2018
Industry News
Why is the cost of medical treatment so high?
With 2018 medical aid increases yet again upon all South Africans, times are certainly tough.
25th October 2017
Industry News
Genesis Private Choice – the right choice for you?
Our Private Choice hospital plan was recently rated as the top performing hospital plan in the open medical scheme market
19th September 2017
Industry News
New tax credits could reduce medical aid members
National Health Insurance (NHI) – a threat to medical aid members?
7th September 2017
Industry News
10th August 2017
Industry News
Critical details still missing on NHI
Will the proposed National Health Insurance (NHI) for South Africa ever work…?
20th July 2017
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Scheme benefits
Generous dental benefits for ALL Genesis members
Genesis Medical Scheme offers excellent financial cover for dentistry on all their benefit options. We all know that the benefits
10th March 2025
Scheme benefits
Cost of hospital plans in South Africa
A hospital plan will cover the cost of medically appropriate treatment and related expenses when a person is hospitalised. In this article,
7th November 2023
Scheme benefits
This Makes Genesis MED-100 Different From Other Hospital Plans
What does Genesis MED-100 hospital plan offer that most don’t? It all started with a bet. Well, not really. It
4th April 2023
Scheme benefits
This is the best value-for-money hospital plan money can buy
Genesis Medical Scheme offers the best hospital plan in South Africa. This was according to previous GTC Healthcare surveys. Take
24th March 2023
Scheme benefits
Generous dental benefits for Genesis members in 2022
The benefits of good dental health reach far beyond a fresh breath and a celebrity smile.
11th January 2022
Scheme benefits
Cost of the top 7 hospital plans in South Africa in 2022
In this article, we will take a closer look at the cost of the top 7 hospital plans in South
15th November 2021