
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Medical scheme increases for next year have been announced.

What does it cost to be on one of the top hospital plans in SA?

Our previous article on prescribed minimum benefits (PMBs) highlighted some challenges medical schemes face about the the “pay in full”

Genesis Medical Scheme has once again been at the forefront of putting its members in control of their medical aid

Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow

According to a recent judgement of the Supreme Court of Appeal, all medical schemes have to pay PMB benefits in

In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able

On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.

Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Exam time can be very stressful for everyone in the family as your child is preparing for his / her

Decoding the way your teen speaks to her Gen Z friends on WhatsApp, Instagram, or Facebook is a tricky business.

TikTok, a platform known for short dance and comedy videos beloved by members of Generation Z, has been downloaded some

During the extended lockdown in South Africa, Genesis Medical Scheme is operating with reduced staff numbers on two shifts.

The question of why we dream has fascinated scientists and philosophers for thousands of years.

Most people wrongly assume that over-the-counter (OTC) medicine they can buy without a prescription is relatively harmless.

We are delighted to inform all our members that a new version of our smartphone app has been registered with

None of us ever want to fall sick or be treated in a hospital.

Genesis members are reminded to refresh their smartphone app with electronic membership card on a regular basis*.

The statistics in favour of quitting smoking using hypnosis are staggeringly positive.

How often do you bow the knee to that intense and uncontrollable desire for a specific food(s)? All of us

Alcohol abuse and drunk driving in South Africa are the main contributing factors of road deaths in South Africa. Accidents

You exercise regularly. You drink enough water. You’ve tried banting and fasting, yet you still can’t control your cravings. And,

A recent survey revealed that South Africans’ psychological and emotional stress levels have shot up by 56% since the start

Who could have guessed that cucumbers have multiple health AND other interesting benefits!

Make your braai as healthy as possible by using lemon juice to tenderise your meat. People have been roasting meat

Fasting has become a top trend and a nutrition buzzword in recent years, but what does health research tell us

Does munching sugary snacks often just makes you crave more sugary snacks?

4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right

With the signing of the highly contested and controversial National Health Insurance (NHI) Bill into law on 15 May 2024,

The Council for Medical Schemes (CMS) is once again conducting an awareness survey amongst medical scheme members and beneficiaries. The

Approximately 50% of South Africans constitute the middle class. They are not “poor”, nor are they “rich”. They are just

In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able

Does the size of a medical aid scheme matter? The only aspect about the size of a medical scheme that

What do medical aid scheme contribution increases look like in 2023? In 2021 and 2022 medical scheme increases were somewhat

Two types of insurance products that are often misunderstood, are “Medical Aid” or “Hospital Plan” versus “Hospital Cash Plan”. Difference

Which is the best medical aid scheme in SA? And which one is the worst? Well…. it depends on who

Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they

4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right

This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors

Genesis Medical Scheme offers excellent financial cover for dentistry on all their benefit options. We all know that the benefits

A hospital plan will cover the cost of medically appropriate treatment and related expenses when a person is hospitalised. In this article,

What does Genesis MED-100 hospital plan offer that most don’t? It all started with a bet. Well, not really. It

Genesis Medical Scheme offers the best hospital plan in South Africa. This was according to previous GTC Healthcare surveys. Take

The benefits of good dental health reach far beyond a fresh breath and a celebrity smile.

In this article, we will take a closer look at the cost of the top 7 hospital plans in South