Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
How much water do you really need to drink?
Human beings can survive without food for 30 to 40 days. But without water, life would end in 3 to
9th October 2020
Healthy Living
The ABC of Irritable Bowel Syndrome (IBS)
Irritable Bowel Syndrome (IBS) affects the large intestine and is one of the most common digestive disorders. About one in
7th September 2020
Healthy Living
What does an anti-inflammatory diet look like?
Left unchecked, chronic inflammation can cause life-threatening disease. Fortunately, a nutritious, anti-inflammatory diet can help to keep you healthy.
25th August 2020
Healthy Living
Which diseases are caused by chronic inflammation?
More and more research is confirming low-level chronic inflammation as a major risk factor for developing serious health conditions.
17th August 2020
Healthy Living
How inflammation hurts your body
Did you know that inflammation plays a role in cancer, heart disease and diabetes?
20th July 2020
Healthy Living
Is ASPARTAME a safe sugar substitute?
Although food safety authorities consider aspartame to be safe, it is one of the most controversial sweeteners in the world.
13th July 2020
Healthy Living
Fight COVID-19 and other diseases with a strong immune system
Can you really boost your immune system to fight COVID-19 and other diseases?
25th May 2020
Healthy Living
Fortnite: A 12-point battle plan for parents
Games are here to stay. Children and teens will find a way to play, whether it’s Fortnite or the next
6th March 2020
Healthy Living
Fortnite: Why your child cannot get enough
Fortnite is an online game that has spread like wildfire all over the world.
3rd March 2020
Industry News
Medical Scheme Increases 2015
Genesis Medical Scheme’s 2015 average contribution increase is once again at an all time low of only 5.3%*.
5th November 2016
Industry News
Be clever when it comes to medical aid tariffs
Since July 2010 with the demise of the National Health Reference Price List (NHRPL), there has been no uniform standard
5th November 2016
Industry News
Balancing the books – the problem with Prescribed Minimum Benefits
Most households have to manage a monthly budget. Special purchases (expenses) must be planned and must be less than the
4th November 2016
Industry News
Understand your Medical Scheme Rules
One of our members recently found themselves in the very unfortunate position where his / her spouse was involved in
4th November 2016
Industry News
Medical aid scheme delivers real value for new members
Searching for a new medical aid scheme to join and where you can chat online with the scheme prior to
4th November 2016
Industry News
Waiting Periods – Medical Aid Schemes
A Medical aid scheme in South Africa may impose certain waiting periods on new members and/or their dependants when joining
4th November 2016
Industry News
Blame the medical aid – a soft target
Every time that a medical aid claim is rejected or not paid in full it just has to be the
3rd November 2016
Industry News
Why should doctors treat us for free?
Why is it then that we constantly moan about doctors’ fees and what they charge?
3rd November 2016
Industry News
Are medical schemes a rip-off?
Members of medical schemes generally fall into one of two groups – those that have claimed and those that are
3rd November 2016
Scheme benefits
Open letter to Genesis members regarding payment of PMBs
There has been some controversy about the funding of Prescribed Minimum Benefit (PMB) claims for Genesis members.
5th November 2016
Scheme benefits
Genesis Private Choice takes on 17 hospital plans and wins
How does paying for medical aid every month make you feel…?
5th November 2016
Scheme benefits
Genesis posts lowest annual increase 4th year in a row
Genesis members can look forward to enhanced benefits in 2016, while, for the 4th year running, also enjoy the lowest
5th November 2016
Scheme benefits
10 compelling reasons to join Genesis Medical Scheme
Credit: Freepik At Genesis we’re making it as easy as possible for you to select an affordable plan that’s tailored
5th November 2016
Scheme benefits
Penny Wise, Pound Foolish? – Not always!
“I will tell you how to save money on your monthly contribution for a hospital plan without decreasing your benefits.”
5th November 2016
Scheme benefits
Private Comprehensive Benefits Overview 2015
Medical scheme members can either join a hospital plan, or a comprehensive medical aid plan.
5th November 2016
Scheme benefits
Genesis Medical Scheme 2015 Benchmarking
With hundreds of medical aid options available to choose from, a medical aid comparison can be very valuable.
5th November 2016
Scheme benefits
Hospital Plans with Dental Benefits 2015
Genesis Medical Scheme is one of less than a handful of schemes that offers rich basic dentistry benefits.
5th November 2016
Scheme benefits
Medical aid membership application made easy with on-line application
Genesis is one of only a handful of medical schemes that offer prospective new members the facility to complete a
5th November 2016