Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
Help easing the 2020 exam burden for your child
Exam time can be very stressful for everyone in the family as your child is preparing for his / her
11th November 2020
Good2Know
Teenspeak: Decoding the Gen Z lingo
Decoding the way your teen speaks to her Gen Z friends on WhatsApp, Instagram, or Facebook is a tricky business.
11th August 2020
Good2Know
TikTok – a really, really bad trend
TikTok, a platform known for short dance and comedy videos beloved by members of Generation Z, has been downloaded some
5th August 2020
Good2Know
GENESIS MEMBERS – what to do during a medical emergency in lockdown
During the extended lockdown in South Africa, Genesis Medical Scheme is operating with reduced staff numbers on two shifts.
28th July 2020
Good2Know
Why do we dream?
The question of why we dream has fascinated scientists and philosophers for thousands of years.
29th May 2020
Good2Know
OTC medicine and your child: know these dangers
Most people wrongly assume that over-the-counter (OTC) medicine they can buy without a prescription is relatively harmless.
14th February 2020
Good2Know
New smartphone app for Genesis members
We are delighted to inform all our members that a new version of our smartphone app has been registered with
2nd October 2019
Good2Know
Hospital admissions for Genesis members
None of us ever want to fall sick or be treated in a hospital.
11th April 2019
Good2Know
Keep your electronic membership card updated
Genesis members are reminded to refresh their smartphone app with electronic membership card on a regular basis*.
27th February 2019
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
How much water do you really need to drink?
Human beings can survive without food for 30 to 40 days. But without water, life would end in 3 to
9th October 2020
Healthy Living
The ABC of Irritable Bowel Syndrome (IBS)
Irritable Bowel Syndrome (IBS) affects the large intestine and is one of the most common digestive disorders. About one in
7th September 2020
Healthy Living
What does an anti-inflammatory diet look like?
Left unchecked, chronic inflammation can cause life-threatening disease. Fortunately, a nutritious, anti-inflammatory diet can help to keep you healthy.
25th August 2020
Healthy Living
Which diseases are caused by chronic inflammation?
More and more research is confirming low-level chronic inflammation as a major risk factor for developing serious health conditions.
17th August 2020
Healthy Living
How inflammation hurts your body
Did you know that inflammation plays a role in cancer, heart disease and diabetes?
20th July 2020
Healthy Living
Is ASPARTAME a safe sugar substitute?
Although food safety authorities consider aspartame to be safe, it is one of the most controversial sweeteners in the world.
13th July 2020
Healthy Living
Fight COVID-19 and other diseases with a strong immune system
Can you really boost your immune system to fight COVID-19 and other diseases?
25th May 2020
Healthy Living
Fortnite: A 12-point battle plan for parents
Games are here to stay. Children and teens will find a way to play, whether it’s Fortnite or the next
6th March 2020
Healthy Living
Fortnite: Why your child cannot get enough
Fortnite is an online game that has spread like wildfire all over the world.
3rd March 2020
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Industry News
Genesis’ view on the National Health Insurance (NHI) Bill
With the signing of the highly contested and controversial National Health Insurance (NHI) Bill into law on 15 May 2024,
3rd June 2024
Industry News
Council for Medical Schemes Member Awareness Survey
The Council for Medical Schemes (CMS) is once again conducting an awareness survey amongst medical scheme members and beneficiaries. The
7th February 2024
Industry News
Big Savings For Middle Class Business Owners and Employees
Approximately 50% of South Africans constitute the middle class. They are not “poor”, nor are they “rich”. They are just
16th November 2023
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Industry News
See how smaller medical schemes can save you money
Does the size of a medical aid scheme matter? The only aspect about the size of a medical scheme that
3rd April 2023
Industry News
Medical aid increases and costs
What do medical aid scheme contribution increases look like in 2023? In 2021 and 2022 medical scheme increases were somewhat
31st March 2023
Industry News
Medical Aid vs Hospital Cash Plan
Two types of insurance products that are often misunderstood, are “Medical Aid” or “Hospital Plan” versus “Hospital Cash Plan”. Difference
6th March 2023
Industry News
Best medical aid schemes and worst in SA
Which is the best medical aid scheme in SA? And which one is the worst? Well…. it depends on who
1st March 2023
Scheme benefits
Designated Service Providers (DSPs) and Genesis Members
Genesis has Designated Service Provider (DSP) contracts with the Departments of Health in Gauteng, the Western Cape and the Northern
20th February 2020
Scheme benefits
Generous Dentistry Benefits 2020
Genesis offers excellent financial cover for basic dentistry on all their benefit options.
31st January 2020
Scheme benefits
Why name and shame your medical scheme?
Members of medical schemes generally fall into one of two groups – those that have claimed and those that are
2nd September 2019
Scheme benefits
Genesis Medical Scheme announces a 5.5% average increase for 2019
Very good news for members of Genesis Medical Scheme!
8th October 2018
Scheme benefits
Medical aid contributions – what you need to know
Every person that joins a medical scheme enters into a legally binding contract.
2nd February 2018
Scheme benefits
Dental Cover on Genesis Medical Scheme 2019
Maintaining that perfect proverbial smile doesn’t come cheap.
17th November 2017
Industry News
Genesis Private Choice – the right choice for you?
Our Private Choice hospital plan was recently rated as the top performing hospital plan in the open medical scheme market
19th September 2017
Scheme benefits
Genesis Medical Scheme Launches Smartphone App
Genesis Medical Scheme has once again been at the forefront of putting its members in control of their medical aid
5th November 2016
Scheme benefits
Comprehensive Medical Cover
When selecting a medical scheme benefit option, one of the most important considerations is the level of in-hospital (risk) cover
5th November 2016