
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

Medical scheme increases for next year have been announced.

What does it cost to be on one of the top hospital plans in SA?

Our previous article on prescribed minimum benefits (PMBs) highlighted some challenges medical schemes face about the the “pay in full”

Genesis Medical Scheme has once again been at the forefront of putting its members in control of their medical aid

Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow

According to a recent judgement of the Supreme Court of Appeal, all medical schemes have to pay PMB benefits in

In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able

On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.

Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.

A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be

Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such

Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they

Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may

Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family

Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.

Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may

Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options

Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with

What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the

Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long

We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.

Most South Africans don’t need much of an excuse to light a fire.

Flu, or influenza, is a viral illness that occurs predominantly in the winter.

Raising a teenager these days can often be something of a balancing act for any parent, especially when they present

The “benefits” of nicotine are short lived.

Nearly half of all cigarette smokers die as a direct or indirect consequence of the habit.

Braaiing or switching on the grill to cook your meat, fish or chicken?

Are there any dangers of eating smoked and processed meat too regularly?

Getting diarrhoea is nothing unusual, but if left untreated, it could be life-threatening.

Maintaining a healthy gut (digestive tract) is one of the most important things you can do for your body.

It’s not just an army that marches on its stomach – you do as well.

There is a strong connection between your gut health and your mood.

4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right

With the signing of the highly contested and controversial National Health Insurance (NHI) Bill into law on 15 May 2024,

The Council for Medical Schemes (CMS) is once again conducting an awareness survey amongst medical scheme members and beneficiaries. The

Approximately 50% of South Africans constitute the middle class. They are not “poor”, nor are they “rich”. They are just

In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able

Does the size of a medical aid scheme matter? The only aspect about the size of a medical scheme that

What do medical aid scheme contribution increases look like in 2023? In 2021 and 2022 medical scheme increases were somewhat

Two types of insurance products that are often misunderstood, are “Medical Aid” or “Hospital Plan” versus “Hospital Cash Plan”. Difference

Which is the best medical aid scheme in SA? And which one is the worst? Well…. it depends on who

Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they

4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right

This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors

Genesis Medical Scheme offers excellent financial cover for dentistry on all their benefit options. We all know that the benefits

A hospital plan will cover the cost of medically appropriate treatment and related expenses when a person is hospitalised. In this article,

What does Genesis MED-100 hospital plan offer that most don’t? It all started with a bet. Well, not really. It

Genesis Medical Scheme offers the best hospital plan in South Africa. This was according to previous GTC Healthcare surveys. Take

The benefits of good dental health reach far beyond a fresh breath and a celebrity smile.

In this article, we will take a closer look at the cost of the top 7 hospital plans in South