Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
7th May 2019
Healthy Living
What happens to your body when you quit smoking?
The “benefits” of nicotine are short lived.
30th April 2019
Healthy Living
Benefits of quitting smoking: Why it’s worth the effort
Nearly half of all cigarette smokers die as a direct or indirect consequence of the habit.
27th April 2019
Healthy Living
Healthy grilling tips for meat, fish and chicken
Braaiing or switching on the grill to cook your meat, fish or chicken?
20th April 2019
Healthy Living
Dangers of eating smoked and processed meat
Are there any dangers of eating smoked and processed meat too regularly?
9th April 2019
Healthy Living
Diarrhoea can be life-threatening
Getting diarrhoea is nothing unusual, but if left untreated, it could be life-threatening.
5th April 2019
Healthy Living
Eat your way to a healthy gut
Maintaining a healthy gut (digestive tract) is one of the most important things you can do for your body.
2nd April 2019
Healthy Living
Benefits of a healthy gut – it can save your life
It’s not just an army that marches on its stomach – you do as well.
29th March 2019
Healthy Living
The connection between your gut health and your brain
There is a strong connection between your gut health and your mood.
22nd March 2019
Industry News
Tax at a cost to others
FAnews Journalist Myra Knoesen speaks about the 2018/19 amendment to the medical tax subsidy.
12th March 2018
Industry News
Genesis Member Glossary on Important Terminology
People battle to understand medical scheme terminology, acronyms, industry jargon and benefits.
12th February 2018
Industry News
Cost of the top 10 Hospital Plans in South Africa in 2018
Having some form of private medical cover in SA is an unavoidable but expensive necessity.
16th January 2018
Industry News
Why is the cost of medical treatment so high?
With 2018 medical aid increases yet again upon all South Africans, times are certainly tough.
25th October 2017
Industry News
Genesis Private Choice – the right choice for you?
Our Private Choice hospital plan was recently rated as the top performing hospital plan in the open medical scheme market
19th September 2017
Industry News
New tax credits could reduce medical aid members
National Health Insurance (NHI) – a threat to medical aid members?
7th September 2017
Industry News
10th August 2017
Industry News
Critical details still missing on NHI
Will the proposed National Health Insurance (NHI) for South Africa ever work…?
20th July 2017
Scheme benefits
Understanding Prescribed Minimum Benefits
Members of medical aid schemes and/or their doctors often believe that a condition is a Prescribed Minimum Benefit (PMB) when,
4th November 2016
Scheme benefits
Why don’t all medical aid schemes pay for preventative screening tests?
We all know that the good things in life are not for free. And certainly, there are no free lunches
4th November 2016
Scheme benefits
The pro-ration of medical aid benefits
Many medical aid schemes have annual limits that apply to certain benefits.
3rd November 2016
Scheme benefits
Hospital Plan with Generous Dental Benefits 2016
Genesis Medical Scheme offers dentistry benefits on all their benefit options, including their hospital plans.
15th October 2016
Scheme benefits
Balancing the protection of medical schemes
Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow for
15th October 2016