Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
Sleep apnoea… a not-so-silent killer
American actress Carrie Fisher, famous for her role as Princess Leia in the Star Wars films, died of a heart
18th June 2019
Healthy Living
Do you suffer from bruxism (teeth grinding)?
Ever wondered about what the long-term effects of chronic bruxism (teeth grinding) could be on the shape of your face?
14th June 2019
Healthy Living
How long do you have to wait after drinking before driving?
You are at a party and have had a few drinks. How long does it take to sober up?
7th June 2019
Healthy Living
How much can you drink and still drive?
The legal blood alcohol limit in South Africa is 0.05 g of alcohol per 100 ml of blood.
4th June 2019
Healthy Living
Can you go to jail for drunk driving?
YES – you can definitely go to jail for drunk driving. And it could be for a lot longer than
31st May 2019
Healthy Living
Tripping over your ‘Emotional Clutter’ – Five Types to Spot
We all have some emotions that we do not always deal with effectively. These emotions can affect our lives in
24th May 2019
Healthy Living
Declutter your home for peace of mind
Ever looked around yourself and felt a wave of stress and anxiety about all the ‘stuff’ around you?
21st May 2019
Healthy Living
“Emotional clutter” – rubble that hinders an intentional life
Our health is affected by our psycho-social well-being.
17th May 2019
Healthy Living
Quit smoking: Making the case for hypnosis
Your brain and subconscious trick you into believing that smoking is enjoyable.
14th May 2019
Industry News
Understanding medical scheme fees and medical tax credits
Claiming medical expenses from SARS is easier than most people think. This article will have a look at what Medical
1st March 2023
Industry News
Pregnancy and medical aid – which one first?
Can you join a medical aid if you have just fallen pregnant? Importance of medical scheme membership and cover Most
22nd February 2023
Industry News
Is medical scheme membership expensive or, is private healthcare expensive?
Expensive medical scheme membership and expensive private healthcare in South Africa remain controversial topics.
7th July 2022
Industry News
SURVEY: CMS Brand Awareness Survey
The Council for Medical Schemes (CMS) is conducting an awareness survey for medical scheme members and beneficiaries.
11th February 2022
Industry News
DIS-CHEM covid vaccination bookings available to all Genesis members
Dis-Chem has informed us that their Covid vaccination bookings portal is now live on their website. This bookings portal is
30th June 2021
Industry News
Medical scheme increases for 2021 – a different perspective
Medical scheme increases for 2021 – do you know what your actual premium increase will be?
23rd October 2020
Industry News
SURVEY: Willingness to pay for primary health care services
The Council for Medical Schemes (CMS) established a Prescribed Minimum Benefits (PMBs) Costing Committee. The Committe was established to cost
27th July 2020
Industry News
How does Genesis protect its members? (Part 2 of 2)
In the first of our series on this topic, we explained to our members how the legal and funding models
29th November 2019
Industry News
How does Genesis protect its members? (Part 1 of 2)
According to StatsSA, the number of South Africans on private medical schemes have stagnated in the region of 17% over
26th November 2019
Scheme benefits
Understanding Prescribed Minimum Benefits
Members of medical aid schemes and/or their doctors often believe that a condition is a Prescribed Minimum Benefit (PMB) when,
4th November 2016
Scheme benefits
Why don’t all medical aid schemes pay for preventative screening tests?
We all know that the good things in life are not for free. And certainly, there are no free lunches
4th November 2016
Scheme benefits
The pro-ration of medical aid benefits
Many medical aid schemes have annual limits that apply to certain benefits.
3rd November 2016
Scheme benefits
Hospital Plan with Generous Dental Benefits 2016
Genesis Medical Scheme offers dentistry benefits on all their benefit options, including their hospital plans.
15th October 2016
Scheme benefits
Balancing the protection of medical schemes
Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow for
15th October 2016