Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Industry News
Genesis announces a mere 4.7% hike in 2017 premiums
Medical scheme increases for next year have been announced.
21st November 2016
Industry News
Cost of top 10 open medical scheme hospital plans in SA
What does it cost to be on one of the top hospital plans in SA?
21st November 2016
Health tips
21st November 2016
Industry News
Balancing the books – the problem with Prescribed Minimum Benefits (Part 2)
Our previous article on prescribed minimum benefits (PMBs) highlighted some challenges medical schemes face about the the “pay in full”
5th November 2016
Health tips
5th November 2016
Scheme benefits
Genesis Medical Scheme Launches Smartphone App
Genesis Medical Scheme has once again been at the forefront of putting its members in control of their medical aid
5th November 2016
Industry News
Regulation 8 amendment… Protection for all
Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow
5th November 2016
Industry News
Court ruling: is the cheapest cover all you need?
According to a recent judgement of the Supreme Court of Appeal, all medical schemes have to pay PMB benefits in
5th November 2016
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
Best hair loss remedies
Hair loss can develop gradually over years, or it can happen abruptly. Depending on the underlying cause, it may only
13th September 2019
Healthy Living
Thyroid disease and hair loss
Thyroid disease and hair loss are often closely related and may be a sign that your thyroid isn’t working as
10th September 2019
Healthy Living
Ten best ways to manage your stress
That’s right – stress is going nowhere and you cannot hide from it; so best you learn how to manage
20th August 2019
Healthy Living
Niggly stress or major stress – which one can be fatal?
Highly stressed people are at greater risk of long-term health problems and premature death than those who are more chilled
15th August 2019
Healthy Living
Technostress – how do you handle it in the workplace?
Guard against techno-creep in the workplace, or else it can take over your life.
13th August 2019
Healthy Living
Is it mandatory to vaccinate your child?
Do South African parents have to vaccinate their children?
6th August 2019
Healthy Living
How do vaccines actually work?
Whether travelling abroad or taking extra precautions to stay healthy this winter, chances are that you’re considering vaccination.
2nd August 2019
Healthy Living
Sudden Death Syndrome, exercise and flu
Cardiac arrest (heart attack) is responsible for 75% of sudden deaths on the sports field.
30th July 2019
Healthy Living
Why you should take probiotics with antibiotics
In recent years, doctors have started to prescribe the use of probiotics together with all antibiotics.
26th July 2019
Industry News
Member Benefit Explanation
The benefits on offer by each medical aid are set out in the scheme’s rules.
3rd November 2016
Industry News
Medical Scheme increases 2013
Wondering what other medical schemes increases for 2013 look like?
3rd November 2016
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Scheme benefits
Generous dental benefits for ALL Genesis members
Genesis Medical Scheme offers excellent financial cover for dentistry on all their benefit options. We all know that the benefits
10th March 2025
Scheme benefits
Cost of hospital plans in South Africa
A hospital plan will cover the cost of medically appropriate treatment and related expenses when a person is hospitalised. In this article,
7th November 2023
Scheme benefits
This Makes Genesis MED-100 Different From Other Hospital Plans
What does Genesis MED-100 hospital plan offer that most don’t? It all started with a bet. Well, not really. It
4th April 2023
Scheme benefits
This is the best value-for-money hospital plan money can buy
Genesis Medical Scheme offers the best hospital plan in South Africa. This was according to previous GTC Healthcare surveys. Take
24th March 2023
Scheme benefits
Generous dental benefits for Genesis members in 2022
The benefits of good dental health reach far beyond a fresh breath and a celebrity smile.
11th January 2022
Scheme benefits
Cost of the top 7 hospital plans in South Africa in 2022
In this article, we will take a closer look at the cost of the top 7 hospital plans in South
15th November 2021