Good2Know
Keep your electronic membership card updated
Genesis members are reminded to refresh their smartphone app with electronic membership card on a regular basis*.
27th February 2019
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Industry News
Non-disclosure – treating customers fairly
Remember Momentum’s initial rejection of widow Denise Ganas’s R2.4 million life insurance claim?
30th January 2019
Good2Know
Good-2-Know for 2019
Let’s kick off our good2know@genesis series this year on a positive note.
30th January 2019
Industry News
Cost of the top 10 Hospital Plans in South Africa in 2019
What will the top 10 hospital plans in SA cost in 2019?
12th November 2018
Scheme benefits
Genesis Medical Scheme announces a 5.5% average increase for 2019
Very good news for members of Genesis Medical Scheme!
8th October 2018
Industry News
NHI, Medical Schemes and the Health Commission
“Everybody’s talking”. Remember the song that was sung by Harry Nilsson in 1969?
3rd October 2018
Good2Know
Understand funding for hospital admissions (Part 3 of 3)
Have you read Parts 1 & 2 of our series on this topic?
24th August 2018
Good2Know
Understand funding for hospital admissions (Part 2 of 3)
Have you read Part 1 of our series on this topic?
24th August 2018
Good2Know
Understand funding for hospital admissions (Part 1 of 3)
Understanding the funding role of medical schemes can be tricky.
24th August 2018
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
Best hair loss remedies
Hair loss can develop gradually over years, or it can happen abruptly. Depending on the underlying cause, it may only
13th September 2019
Healthy Living
Thyroid disease and hair loss
Thyroid disease and hair loss are often closely related and may be a sign that your thyroid isn’t working as
10th September 2019
Healthy Living
Ten best ways to manage your stress
That’s right – stress is going nowhere and you cannot hide from it; so best you learn how to manage
20th August 2019
Healthy Living
Niggly stress or major stress – which one can be fatal?
Highly stressed people are at greater risk of long-term health problems and premature death than those who are more chilled
15th August 2019
Healthy Living
Technostress – how do you handle it in the workplace?
Guard against techno-creep in the workplace, or else it can take over your life.
13th August 2019
Healthy Living
Is it mandatory to vaccinate your child?
Do South African parents have to vaccinate their children?
6th August 2019
Healthy Living
How do vaccines actually work?
Whether travelling abroad or taking extra precautions to stay healthy this winter, chances are that you’re considering vaccination.
2nd August 2019
Healthy Living
Sudden Death Syndrome, exercise and flu
Cardiac arrest (heart attack) is responsible for 75% of sudden deaths on the sports field.
30th July 2019
Healthy Living
Why you should take probiotics with antibiotics
In recent years, doctors have started to prescribe the use of probiotics together with all antibiotics.
26th July 2019
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Industry News
Genesis’ view on the National Health Insurance (NHI) Bill
With the signing of the highly contested and controversial National Health Insurance (NHI) Bill into law on 15 May 2024,
3rd June 2024
Industry News
Council for Medical Schemes Member Awareness Survey
The Council for Medical Schemes (CMS) is once again conducting an awareness survey amongst medical scheme members and beneficiaries. The
7th February 2024
Industry News
Big Savings For Middle Class Business Owners and Employees
Approximately 50% of South Africans constitute the middle class. They are not “poor”, nor are they “rich”. They are just
16th November 2023
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Industry News
See how smaller medical schemes can save you money
Does the size of a medical aid scheme matter? The only aspect about the size of a medical scheme that
3rd April 2023
Industry News
Medical aid increases and costs
What do medical aid scheme contribution increases look like in 2023? In 2021 and 2022 medical scheme increases were somewhat
31st March 2023
Industry News
Medical Aid vs Hospital Cash Plan
Two types of insurance products that are often misunderstood, are “Medical Aid” or “Hospital Plan” versus “Hospital Cash Plan”. Difference
6th March 2023
Industry News
Best medical aid schemes and worst in SA
Which is the best medical aid scheme in SA? And which one is the worst? Well…. it depends on who
1st March 2023
Scheme benefits
Designated Service Providers (DSPs) and Genesis Members
Genesis has Designated Service Provider (DSP) contracts with the Departments of Health in Gauteng, the Western Cape and the Northern
20th February 2020
Scheme benefits
Generous Dentistry Benefits 2020
Genesis offers excellent financial cover for basic dentistry on all their benefit options.
31st January 2020
Scheme benefits
Why name and shame your medical scheme?
Members of medical schemes generally fall into one of two groups – those that have claimed and those that are
2nd September 2019
Scheme benefits
Genesis Medical Scheme announces a 5.5% average increase for 2019
Very good news for members of Genesis Medical Scheme!
8th October 2018
Scheme benefits
Medical aid contributions – what you need to know
Every person that joins a medical scheme enters into a legally binding contract.
2nd February 2018
Scheme benefits
Dental Cover on Genesis Medical Scheme 2019
Maintaining that perfect proverbial smile doesn’t come cheap.
17th November 2017
Industry News
Genesis Private Choice – the right choice for you?
Our Private Choice hospital plan was recently rated as the top performing hospital plan in the open medical scheme market
19th September 2017
Scheme benefits
Genesis Medical Scheme Launches Smartphone App
Genesis Medical Scheme has once again been at the forefront of putting its members in control of their medical aid
5th November 2016
Scheme benefits
Comprehensive Medical Cover
When selecting a medical scheme benefit option, one of the most important considerations is the level of in-hospital (risk) cover
5th November 2016