Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
How much water do you really need to drink?
Human beings can survive without food for 30 to 40 days. But without water, life would end in 3 to
9th October 2020
Healthy Living
The ABC of Irritable Bowel Syndrome (IBS)
Irritable Bowel Syndrome (IBS) affects the large intestine and is one of the most common digestive disorders. About one in
7th September 2020
Healthy Living
What does an anti-inflammatory diet look like?
Left unchecked, chronic inflammation can cause life-threatening disease. Fortunately, a nutritious, anti-inflammatory diet can help to keep you healthy.
25th August 2020
Healthy Living
Which diseases are caused by chronic inflammation?
More and more research is confirming low-level chronic inflammation as a major risk factor for developing serious health conditions.
17th August 2020
Healthy Living
How inflammation hurts your body
Did you know that inflammation plays a role in cancer, heart disease and diabetes?
20th July 2020
Healthy Living
Is ASPARTAME a safe sugar substitute?
Although food safety authorities consider aspartame to be safe, it is one of the most controversial sweeteners in the world.
13th July 2020
Healthy Living
Fight COVID-19 and other diseases with a strong immune system
Can you really boost your immune system to fight COVID-19 and other diseases?
25th May 2020
Healthy Living
Fortnite: A 12-point battle plan for parents
Games are here to stay. Children and teens will find a way to play, whether it’s Fortnite or the next
6th March 2020
Healthy Living
Fortnite: Why your child cannot get enough
Fortnite is an online game that has spread like wildfire all over the world.
3rd March 2020
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Industry News
Medical Scheme Fees Tax Credits
A Medical Scheme Fees Tax Credit (MTC) is a rebate which effectively reduces the normal tax a person pays.
22nd March 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Industry News
Genesis announces a mere 4.7% hike in 2017 premiums
Medical scheme increases for next year have been announced.
21st November 2016
Industry News
Cost of top 10 open medical scheme hospital plans in SA
What does it cost to be on one of the top hospital plans in SA?
21st November 2016
Industry News
Balancing the books – the problem with Prescribed Minimum Benefits (Part 2)
Our previous article on prescribed minimum benefits (PMBs) highlighted some challenges medical schemes face about the the “pay in full”
5th November 2016
Industry News
Regulation 8 amendment… Protection for all
Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow
5th November 2016
Industry News
Court ruling: is the cheapest cover all you need?
According to a recent judgement of the Supreme Court of Appeal, all medical schemes have to pay PMB benefits in
5th November 2016
Industry News
Why do medical aid plans have different cost structures?
Different strokes for different folks, but why is Peter paying R5 967 for his hospital plan, but Paul only R3
5th November 2016
Scheme benefits
Hospital plan vs medical aid with savings – which one?
Popular misperception is that a “hospital plan” is not a “medical aid”, or that a more expensive plan with medical
30th August 2021
Scheme benefits
Avoid co-payments after a hospital admission – Part 2
In our previous article on how to avoid co-payments after a hospital admission, we focused on Designated Service Providers (“DSPs”)
30th July 2021
Scheme benefits
Avoid co-payments after a hospital admission – Part 1
Nobody can afford the burden of huge co-payments or unexpected out-of-pocket expenses after a hospital admission.
29th July 2021
Scheme benefits
Genesis members – where can you get your Covid-19 vaccination?
As from 1 August 2021, people over the age of 35 can now also register to get their Covid-19 vaccinations.
21st July 2021
Scheme benefits
When providers charge unscrupulously high fees
Have you ever wondered just how some healthcare providers justify their unscrupulously high fees?
7th July 2021
Scheme benefits
Understand your medical aid benefits – Breast cancer and mastectomies
The diagnosis of breast cancer can be a physical, emotional and psychological roller coaster, as one is just never prepared
23rd June 2021
Scheme benefits
Is your trip to the Emergency Centre at a private hospital covered by medical aid?
When does your medical aid cover the cost of a visit to the Emergency Centre at a private hospital?
31st March 2021
Scheme benefits
Members on PRIVATE PLUS to consider their benefit options for 2021
With effect from 1 January 2021, your current Private Plus benefit option will be discontinued.
7th October 2020
Scheme benefits
Important Notice To Members: COVID-19 Lockdown
What does President Cyril Ramaphosa’s announcement of a 21-day lockdown mean for Genesis members?
26th March 2020