Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
Help easing the 2020 exam burden for your child
Exam time can be very stressful for everyone in the family as your child is preparing for his / her
11th November 2020
Good2Know
Teenspeak: Decoding the Gen Z lingo
Decoding the way your teen speaks to her Gen Z friends on WhatsApp, Instagram, or Facebook is a tricky business.
11th August 2020
Good2Know
TikTok – a really, really bad trend
TikTok, a platform known for short dance and comedy videos beloved by members of Generation Z, has been downloaded some
5th August 2020
Good2Know
GENESIS MEMBERS – what to do during a medical emergency in lockdown
During the extended lockdown in South Africa, Genesis Medical Scheme is operating with reduced staff numbers on two shifts.
28th July 2020
Good2Know
Why do we dream?
The question of why we dream has fascinated scientists and philosophers for thousands of years.
29th May 2020
Good2Know
OTC medicine and your child: know these dangers
Most people wrongly assume that over-the-counter (OTC) medicine they can buy without a prescription is relatively harmless.
14th February 2020
Good2Know
New smartphone app for Genesis members
We are delighted to inform all our members that a new version of our smartphone app has been registered with
2nd October 2019
Good2Know
Hospital admissions for Genesis members
None of us ever want to fall sick or be treated in a hospital.
11th April 2019
Good2Know
Keep your electronic membership card updated
Genesis members are reminded to refresh their smartphone app with electronic membership card on a regular basis*.
27th February 2019
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
Antibiotics: why you should finish the course
Early in the twentieth century, antibiotics changed the world of medicine. But we could be losing our best weapon against
23rd July 2019
Healthy Living
Does my child have a cold, or is it flu?
Your child has come home from school with a runny nose and red cheeks.
19th July 2019
Healthy Living
Fever in children – what you should know
When children suddenly develop a high fever, it is alarming for parents.
16th July 2019
Healthy Living
Gluten-free lifestyle not for everyone
Does a gluten-free lifestyle always improve the health of everyone who follows it?
12th July 2019
Healthy Living
The link between gluten and autoimmune disease
Is there a link between gluten, a protein found in wheat, barley and rye, and autoimmune diseases such as type
9th July 2019
Healthy Living
Gluten and allergies – is there a link?
Could you be allergic to the gluten in bread and other foods that contain the protein?
5th July 2019
Healthy Living
Is ‘gluten free’ really better?
What exactly does the term “gluten free” on food labels mean?
2nd July 2019
Healthy Living
Insomnia – an epidemic of our times
It is estimated that only 70% of people get enough sleep at night.
28th June 2019
Healthy Living
Effects of sleep deprivation on your daily life
The human body needs at least seven to nine hours of sleep.
21st June 2019
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Industry News
Genesis’ view on the National Health Insurance (NHI) Bill
With the signing of the highly contested and controversial National Health Insurance (NHI) Bill into law on 15 May 2024,
3rd June 2024
Industry News
Council for Medical Schemes Member Awareness Survey
The Council for Medical Schemes (CMS) is once again conducting an awareness survey amongst medical scheme members and beneficiaries. The
7th February 2024
Industry News
Big Savings For Middle Class Business Owners and Employees
Approximately 50% of South Africans constitute the middle class. They are not “poor”, nor are they “rich”. They are just
16th November 2023
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Industry News
See how smaller medical schemes can save you money
Does the size of a medical aid scheme matter? The only aspect about the size of a medical scheme that
3rd April 2023
Industry News
Medical aid increases and costs
What do medical aid scheme contribution increases look like in 2023? In 2021 and 2022 medical scheme increases were somewhat
31st March 2023
Industry News
Medical Aid vs Hospital Cash Plan
Two types of insurance products that are often misunderstood, are “Medical Aid” or “Hospital Plan” versus “Hospital Cash Plan”. Difference
6th March 2023
Industry News
Best medical aid schemes and worst in SA
Which is the best medical aid scheme in SA? And which one is the worst? Well…. it depends on who
1st March 2023
Scheme benefits
Understanding Prescribed Minimum Benefits
Members of medical aid schemes and/or their doctors often believe that a condition is a Prescribed Minimum Benefit (PMB) when,
4th November 2016
Scheme benefits
Why don’t all medical aid schemes pay for preventative screening tests?
We all know that the good things in life are not for free. And certainly, there are no free lunches
4th November 2016
Scheme benefits
The pro-ration of medical aid benefits
Many medical aid schemes have annual limits that apply to certain benefits.
3rd November 2016
Scheme benefits
Hospital Plan with Generous Dental Benefits 2016
Genesis Medical Scheme offers dentistry benefits on all their benefit options, including their hospital plans.
15th October 2016
Scheme benefits
Balancing the protection of medical schemes
Prescribed Minimum Benefits (PMBs) were introduced to prevent unfunded dumping on the state and to improve efficiency and cash flow for
15th October 2016