Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Can household chores deliver the same results as exercise?
What can we learn from our Grandmothers – those fit, 1950’s housewives who never, ever stepped a foot in the
15th April 2021
Health tips
Anemia – symptoms, causes and recommendations
Anemia is not a disease, but rather a symptom of various other health problems. Anemia can be temporary or long
15th May 2020
Health tips
Tips and techniques for emotional decluttering
We are so fortunate to have professionals and fellow humans on similar journeys towards meaningful and healthy living.
28th May 2019
Health tips
How healthy is your braai?
Most South Africans don’t need much of an excuse to light a fire.
16th April 2019
Health tips
21st November 2016
Health tips
5th November 2016
Health tips
Should employees be sent home at the first sign of a flu or cold?
Flu, or influenza, is a viral illness that occurs predominantly in the winter.
5th November 2016
Health tips
Challenging teenager, or ADD?
Raising a teenager these days can often be something of a balancing act for any parent, especially when they present
5th November 2016
Healthy Living
Antibiotics: why you should finish the course
Early in the twentieth century, antibiotics changed the world of medicine. But we could be losing our best weapon against
23rd July 2019
Healthy Living
Does my child have a cold, or is it flu?
Your child has come home from school with a runny nose and red cheeks.
19th July 2019
Healthy Living
Fever in children – what you should know
When children suddenly develop a high fever, it is alarming for parents.
16th July 2019
Healthy Living
Gluten-free lifestyle not for everyone
Does a gluten-free lifestyle always improve the health of everyone who follows it?
12th July 2019
Healthy Living
The link between gluten and autoimmune disease
Is there a link between gluten, a protein found in wheat, barley and rye, and autoimmune diseases such as type
9th July 2019
Healthy Living
Gluten and allergies – is there a link?
Could you be allergic to the gluten in bread and other foods that contain the protein?
5th July 2019
Healthy Living
Is ‘gluten free’ really better?
What exactly does the term “gluten free” on food labels mean?
2nd July 2019
Healthy Living
Insomnia – an epidemic of our times
It is estimated that only 70% of people get enough sleep at night.
28th June 2019
Healthy Living
Effects of sleep deprivation on your daily life
The human body needs at least seven to nine hours of sleep.
21st June 2019
Industry News
Commission for medical aid brokers
Ever wondered who pays the monthly commission for medical aid brokers?
5th November 2016
Industry News
Company medical aid schemes for employees
Members of medical schemes in South Africa, whether they are individual members or belong to company medical aid schemes, are
5th November 2016
Industry News
Medical aid schemes – how do late joiner penalties work?
How do Late Joiner Penalties work when you join a medical aid scheme in South Africa? The Medical Schemes Act
5th November 2016
Industry News
VIP Patient on affordable medical aid
A heavily pregnant lady arrived at hospital admissions wanting to be admitted.
5th November 2016
Industry News
Silly Season never ends
2015 has started badly with the senseless death of innocent people in Paris – some of whom were merely expressing
5th November 2016
Industry News
Hospital Plans in South Africa (2015)
Choosing one of the hospital plans in South Africa for you and your family can be a daunting task.
5th November 2016
Industry News
Medical Scheme Contribution Increases 2015
There are approximately 3.9 million people that are fortunate enough to belong to a medical scheme in South Africa.
5th November 2016
Industry News
Mediese Skemas – Makelaars Kommissie-verdiense
Mediese fonds makelaars en hul kommissie-verdienste bly steeds ietwat van ‘n “warm besprekingspunt” te wees.
5th November 2016
Industry News
Medical aid membership and your broker
Medical aid broker commission continue to be something of a “hot topic”.
5th November 2016
Scheme benefits
Hospital plan vs medical aid with savings – which one?
Popular misperception is that a “hospital plan” is not a “medical aid”, or that a more expensive plan with medical
30th August 2021
Scheme benefits
Avoid co-payments after a hospital admission – Part 2
In our previous article on how to avoid co-payments after a hospital admission, we focused on Designated Service Providers (“DSPs”)
30th July 2021
Scheme benefits
Avoid co-payments after a hospital admission – Part 1
Nobody can afford the burden of huge co-payments or unexpected out-of-pocket expenses after a hospital admission.
29th July 2021
Scheme benefits
Genesis members – where can you get your Covid-19 vaccination?
As from 1 August 2021, people over the age of 35 can now also register to get their Covid-19 vaccinations.
21st July 2021
Scheme benefits
When providers charge unscrupulously high fees
Have you ever wondered just how some healthcare providers justify their unscrupulously high fees?
7th July 2021
Scheme benefits
Understand your medical aid benefits – Breast cancer and mastectomies
The diagnosis of breast cancer can be a physical, emotional and psychological roller coaster, as one is just never prepared
23rd June 2021
Scheme benefits
Is your trip to the Emergency Centre at a private hospital covered by medical aid?
When does your medical aid cover the cost of a visit to the Emergency Centre at a private hospital?
31st March 2021
Scheme benefits
Members on PRIVATE PLUS to consider their benefit options for 2021
With effect from 1 January 2021, your current Private Plus benefit option will be discontinued.
7th October 2020
Scheme benefits
Important Notice To Members: COVID-19 Lockdown
What does President Cyril Ramaphosa’s announcement of a 21-day lockdown mean for Genesis members?
26th March 2020