Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Genesis Medical Scheme Media
We are always creating useful content with insightful information, view the latest articles below:
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Scheme benefits
Not Every Cancer Qualifies as a PMB
This article examines the extent of medical schemes’ funding obligations for treatable vs non-treatable cancers. From a medical perspective, doctors
30th September 2025
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Blog
Constitutional Court Judgment in favour of Genesis
On 6 June 2017 the Constitutional Court of SA handed down a far reaching judgement in favour of Genesis.
26th June 2017
Blog
Client centric call centres for medical aids a must
Medical Scheme call centres should always strive to maintain the human touch in all the elements of their member interaction.
13th February 2017
Good2Know
What Happens If My Medical Aid Claim Is Rejected Or Only Partially Paid?
A medical aid claim rejection can be frustrating, especially when you expected full payment from your scheme. Claims may be
22nd July 2026
Good2Know
What Should You Do Before A Planned Hospital Admission?
Before a planned hospital admission, Genesis members need to obtain a hospital admission reference number 72 hours prior to such
9th July 2026
Good2Know
What Are The Benefits Of Family Medical Aid Plans?
Family medical aid plans offer private healthcare cover, helping to ensure your loved ones can access the medical care they
15th April 2026
Good2Know
Are Family Hospital Plans Worth It?
Family hospital plans provide essential cover for unexpected medical events, offering peace of mind and financial protection. While they may
3rd March 2026
Good2Know
Affordable Medical Aid Options for Families in South Africa
Raising a family in South Africa comes with both joy and responsibility. One of the most important decisions any family
28th May 2025
Good2Know
Medical Aid versus Health Insurance
Navigating healthcare funding options in South Africa can be overwhelming, especially for young families seeking affordable and reliable medical cover.
7th May 2025
Good2Know
Is a Hospital Plan Enough? A Guide for Young South Africans
Understanding the Difference Between a Hospital Plan and Full Medical Aid As a young professional in South Africa, you may
26th March 2025
Good2Know
Best Medical Aid Plans for Young Professionals in South Africa
Finding the right medical aid plan as a young professional in South Africa can be overwhelming. With so many options
17th March 2025
Good2Know
Tax and disability – are you claiming your full tax relief?
Your tax burden could be significantly reduced if you have a dependant with a disability. Many South Africans living with
18th April 2023
Health tips
Quitting Smoking with Hypnosis … What’s the Difference?
The statistics in favour of quitting smoking using hypnosis are staggeringly positive.
3rd November 2016
Healthy Living
Best hair loss remedies
Hair loss can develop gradually over years, or it can happen abruptly. Depending on the underlying cause, it may only
13th September 2019
Healthy Living
Thyroid disease and hair loss
Thyroid disease and hair loss are often closely related and may be a sign that your thyroid isn’t working as
10th September 2019
Healthy Living
Ten best ways to manage your stress
That’s right – stress is going nowhere and you cannot hide from it; so best you learn how to manage
20th August 2019
Healthy Living
Niggly stress or major stress – which one can be fatal?
Highly stressed people are at greater risk of long-term health problems and premature death than those who are more chilled
15th August 2019
Healthy Living
Technostress – how do you handle it in the workplace?
Guard against techno-creep in the workplace, or else it can take over your life.
13th August 2019
Healthy Living
Is it mandatory to vaccinate your child?
Do South African parents have to vaccinate their children?
6th August 2019
Healthy Living
How do vaccines actually work?
Whether travelling abroad or taking extra precautions to stay healthy this winter, chances are that you’re considering vaccination.
2nd August 2019
Healthy Living
Sudden Death Syndrome, exercise and flu
Cardiac arrest (heart attack) is responsible for 75% of sudden deaths on the sports field.
30th July 2019
Healthy Living
Why you should take probiotics with antibiotics
In recent years, doctors have started to prescribe the use of probiotics together with all antibiotics.
26th July 2019
Industry News
Genesis Medical Increase 2026
4.7%: THE LOWEST MEDICAL AID INCREASE IN SOUTH AFRICA FOR 2026 2026 Premium Increase We know times are tough right
16th October 2025
Industry News
Genesis’ view on the National Health Insurance (NHI) Bill
With the signing of the highly contested and controversial National Health Insurance (NHI) Bill into law on 15 May 2024,
3rd June 2024
Industry News
Council for Medical Schemes Member Awareness Survey
The Council for Medical Schemes (CMS) is once again conducting an awareness survey amongst medical scheme members and beneficiaries. The
7th February 2024
Industry News
Big Savings For Middle Class Business Owners and Employees
Approximately 50% of South Africans constitute the middle class. They are not “poor”, nor are they “rich”. They are just
16th November 2023
Blog
Is There a Disconnect Between Healthcare Consumer Needs and Medical Scheme Offerings?
In the healthcare space, there appears to be a disconnect between what consumers want and what medical schemes are able
18th October 2023
Industry News
See how smaller medical schemes can save you money
Does the size of a medical aid scheme matter? The only aspect about the size of a medical scheme that
3rd April 2023
Industry News
Medical aid increases and costs
What do medical aid scheme contribution increases look like in 2023? In 2021 and 2022 medical scheme increases were somewhat
31st March 2023
Industry News
Medical Aid vs Hospital Cash Plan
Two types of insurance products that are often misunderstood, are “Medical Aid” or “Hospital Plan” versus “Hospital Cash Plan”. Difference
6th March 2023
Industry News
Best medical aid schemes and worst in SA
Which is the best medical aid scheme in SA? And which one is the worst? Well…. it depends on who
1st March 2023
Scheme benefits
Hospital plan vs medical aid with savings – which one?
Popular misperception is that a “hospital plan” is not a “medical aid”, or that a more expensive plan with medical
30th August 2021
Scheme benefits
Avoid co-payments after a hospital admission – Part 2
In our previous article on how to avoid co-payments after a hospital admission, we focused on Designated Service Providers (“DSPs”)
30th July 2021
Scheme benefits
Avoid co-payments after a hospital admission – Part 1
Nobody can afford the burden of huge co-payments or unexpected out-of-pocket expenses after a hospital admission.
29th July 2021
Scheme benefits
Genesis members – where can you get your Covid-19 vaccination?
As from 1 August 2021, people over the age of 35 can now also register to get their Covid-19 vaccinations.
21st July 2021
Scheme benefits
When providers charge unscrupulously high fees
Have you ever wondered just how some healthcare providers justify their unscrupulously high fees?
7th July 2021
Scheme benefits
Understand your medical aid benefits – Breast cancer and mastectomies
The diagnosis of breast cancer can be a physical, emotional and psychological roller coaster, as one is just never prepared
23rd June 2021
Scheme benefits
Is your trip to the Emergency Centre at a private hospital covered by medical aid?
When does your medical aid cover the cost of a visit to the Emergency Centre at a private hospital?
31st March 2021
Scheme benefits
Members on PRIVATE PLUS to consider their benefit options for 2021
With effect from 1 January 2021, your current Private Plus benefit option will be discontinued.
7th October 2020
Scheme benefits
Important Notice To Members: COVID-19 Lockdown
What does President Cyril Ramaphosa’s announcement of a 21-day lockdown mean for Genesis members?
26th March 2020