GENESIS MEDICAL SCHEME PROVIDERS

Please note that we have created a specific password secure Service Provider site to ensure that you are able to view all your claims related enquiries.  Should you need a password to enter this login section and have difficulties obtaining your password on-line, please contact us on 0860 10 20 10.

You can use this facility to confirm the following:

  • Basic information
  • Verify Genesis members
  • View claims by member
  • View claims by payment date
  • View claims processed but not yet paid

Please help us to have your most recent contact and other details by emailing us here.

Did you know that Service Providers who receive an electronic payment have access to their current and previous statements? To view these statements, click on “View Advices” and select the “Advice” (in PDF reader format), or click on “Claims Enquiries”, select the option and save the document to Excel.

GENESIS MEDICAL SCHEME BROKERS

Please note that we have created a specific password secure Broker site to ensure that you are able to assist your clients more effectively.  Should you need a password to enter this login section and have difficulties obtaining your password on-line, please contact us on 0860 10 20 10.

Brokers: Please Click Here login to the secure broker site.

You can use this facility to:

  • Check your broker details and send us instructions for updates if necessary to the email address below.
  • View your member listing and member details (personal information, dependant details, contributions, etc).
  • Find out more about your members’ status, i.e. is their membership current, have they resigned or have they been suspended, etc.
  • View your monthly commission statements.

Please help us to have your most recent contact and other details by emailing us here.

Did you know: Your clients can send an sms “gmed save” to 31022 and receive a return sms with the balance available on their savings / Self Managed Fund (SMF) facility at Genesis? Standard sms rates apply.

For your convenience we have included a link to The Council for Medical Schemes website.